About Membership


All users are deemed to have accepted that they have read and approved the "Distance Sales Contract" as soon as they have completed their membership transactions.


Distance Sales Contract


Aber İstanbul is the Virtual Sales Agreement between "www.aberistanbul.com" and the Customer.


Clause 1



The subject of this agreement; Law No. 6502 on the Protection of Consumers regarding the sale and delivery of the product specified below and the qualifications and sales price of which the PURCHASER orders electronically from the website www.aberistanbul.com ("Internet Site") of the SELLER; and the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Distance Contracts published in the Official Gazette dated.


Article 2

Seller Information


Title: Fermis Construction Industry and Trade Co.Ltd.


Address: Ünalan Mahallesi Libadiye Caddesi No: 82-1 Üsküdar - İSTANBUL


Phone: 0216 519 53 96


Product Returns Ünalan Mahallesi Libadiye Caddesi No: 82-1 Üsküdar - İSTANBUL


e-Mail: [email protected]


Article 3

Receiver informations


All members; All buyers who shop at Aber Istanbul's e-commerce store www.aberistanbul.com. (Hereinafter referred to as "BUYER" or "CUSTOMER.")


Article - 4

Contract Subject and Product Information


Goods / Products or Services; Type, Quantity, Brand / Model, Packaging Design, Color, Number, Sales Price and Payment Method, as stated on www.aberistanbul.com site, these promises may vary without notification to the buyer.


Article 5

General provisions


5.1. The PURCHASER, as specified on the www.aberistanbul.com Site, the basic characteristics of the goods / products subject to the contract, the sales price and payment method including all taxes, delivery and delivery costs shall be borne by the PURCHASER and the full commercial title of the SELLER, declares that it has read the preliminary information about the full address and contact information and has given the necessary confirmation in electronic environment.


5.2. The SELLER shall not be liable for any direct or indirect damages that may arise due to breach of contract, tort, or other reasons due to the use of the Website or mobile application and other data and programs. SELLER, breach of contract, tort, negligence or other reasons as a result; interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the process or communication, computer virus, telecommunication lines, failures, communication errors, theft, destruction or unauthorized entry, modification or use of any responsibility does not assume any responsibility.


5.3. The SELLER reserves the right to change, reorganize, discontinue the publication without prior notice of any services, goods / products, conditions of use and information provided on the Website and / or Mobile Application without prior notice on the Website and / or Mobile Application. . The changes take effect on the date of publication on the Website and / or the Mobile Application. The Company advises the PURCHASER to visit the legal notice page each time he enters the Website and / or Mobile Application. These terms also apply to other linked Web pages.


5.4. The Website and Mobile Application may contain links or references to other Internet Sites not under the control of the SELLER. The SELLER is not responsible for the content of these sites or any other links they contain.


5.5. The general appearance and design of the SELLER, the Website and the Mobile Application, and all information, pictures, all brands of the Website and the Mobile Application, the domain name, logo, icon, demonstrative, written, electronic, graphic or machine readable forms of the Website is the owner or licensee of all materials (Mat Materials)), including the technical data provided, computer software, sales system applied, business method and business model, and the intellectual and industrial property rights thereto, and the Materials are under legal protection. No Material on the Website and / or Mobile Application; cannot be changed, copied, reproduced, translated into another language, reproduced, uploaded to another computer, mailed, transmitted, presented or distributed without prior permission and source. All or part of the Website and / or Mobile Application may not be used without permission in another website or mobile application. In the event of any contrary situation, all other rights of the SELLER regarding the civil and criminal liability and not expressly stated herein are reserved.


5.6. The PURCHASER's personal information may only be disclosed to official authorities if such information is requested by the authorities in accordance with the procedure and if it has to make an announcement to the authorities in accordance with the provisions of the mandatory legislation in force.


5.7. If the SELLER cannot deliver the product subject to the contract within the due period due to force majeure or extraordinary conditions such as weather opposition, interruption of transportation, the seller is obliged to inform the buyer. In this case, the buyer may exercise one of the rights to cancel the order, to replace the contracted product, if any, and / or postpone the delivery period until the elimination of the blocking condition. In case the BUYER cancels the order, the SELLER shall attempt to cancel the credit card slip of the BUYER and return the relevant amount to the BUYER's account within 14 days and notify the BUYER via electronic mail. In such a case, the SELLER cannot be held responsible for the delays caused by the related bank.


5.8. If the product (s) subject to the contract is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible for the failure of the person / organization to accept the delivery and the damages that may arise from it.


5.9. During the delivery of the product (s) to the BUYER, the SELLER cannot be held responsible for any damages and / or failure to deliver them to the BUYER due to the errors and omissions of the cargo company responsible for the shipment.


5:10. The SELLER is responsible for the delivery of the contracted product (s) in good condition, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.


5:11. If the SELLER fails to fulfill the contractual obligations in the event that the ordered product or service becomes impossible to fulfill, the SELLER shall notify the BUYER before the expiry of the performance obligation arising from the contract and, in the presence of stocks, may supply a different product of equal quality and price to the BUYER.


5:12. After the delivery of the product (s), the credit card, debit card, debit card and other payment systems of the BUYER and other payment systems offered on the Website and Mobile Application are used by unauthorized persons unjustly or unlawfully due to the defects of the BUYER. In case the bank or financial institution does not pay the product price to the SELLER, the BUYER is obliged to return the product to the SELLER within 3 (three) days, provided that it has been delivered to him. Otherwise, the PURCHASER agrees and undertakes that all kinds of legal transactions will be made to him.


5:13. For the payments made by the BUYER by credit card, the product (s) amount shall be returned to the related bank within 14 (fourteen) days after the cancellation of the order by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is entirely related to the transaction of the bank, the BUYER will not be able to intervene in any way for possible delays and that the refund of the amount returned by the BUYER to the credit card by the bank may take 2 to 3 weeks in advance. accepts.


5:14. The SELLER reserves the right to cancel the purchases exceeding the BUYER need through the Website. In the event that the purchases exceeding the requirements of the BUYER exceed the 3 (three) products purchased in the case of wholesale purchases, the SELLER reserves the right to cancel the order completely or to ensure that only 3 (three) products remain within the retail purchase limit.


5.15. In the event that the transaction related to the related amount in the purchases made by the BUYER with the credit card cannot be carried out due to 3 (three) incorrect password entries, the SELLER has the right to request any kind of information and documents from the BUYER including visual means to confirm the identity and credit card information. . In the event that these information and documents are not provided by the PURCHASER, are incomplete or the information and documents and order information do not match, the SELLER has the right to cancel the order immediately and without any liability and compensation.


5.16. In the event that the product prices are written well below the market price at a level to be understood by the average person for which there is a clear error, the SELLER shall be entitled to cancel all orders placed according to this incorrect price. The PURCHASER accepts and declares that he / she will not make any rights and claims due to a clear error in such a case.


Article 6

Right of Withdrawal


The PURCHASER has the right of withdrawal within seven (7) days following the delivery of the contracted product to him or to the person / organization at the address indicated. In order to exercise the right of withdrawal, SELLER must be notified by fax or e-mail within this period and the product should not be used in accordance with the provisions of Article 7 and its packaging shall not be damaged.


If this right is exercised, it is obligatory to return the original delivery invoice and the sample of the delivery report stating that the product delivered to the 3rd party or the BUYER has been sent to the SELLER. Within 7 days of receipt of these documents, the SELLER shall attempt to return the product price to the credit card of the BUYER. The SELLER cannot be held responsible for the failure of the bank on return of the product price. Value-added tax and other legal obligations, if any, are not refundable if the original sales invoice is not sent. The shipping cost of the product returned due to the right of withdrawal belongs to the BUYER.


Article 7



The PURCHASER may not exercise its right of withdrawal within the scope of Article 15 of the Regulation on Distance Contracts published in the Official Gazette on 27.11.2014.


7.1. Products related to goods / products or services whose price varies due to fluctuations in financial markets and not under the control of the SELLER or the supplier.


7.2. Products related to goods prepared in accordance with BUYER's requests or personal needs.


7.3. The products related to the delivery of the goods which may be perishable quickly or whose expiry date may exceed the expiry date shall be from the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; products for the return of those unsuitable for health and hygiene.


7.4. Contracts for goods which, after delivery, are intermixed with other products and which are inherently impossible to be segregated.


7.5. Products related to books, digital content and computer consumables presented in the material environment in case the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.


7.6. Products for the delivery of periodicals, such as newspapers and magazines, other than those provided under the subscription agreement.


7.7. Products for accommodation, transport of goods, car rental, catering and leisure or recreation for a specific date or period.


7.8. Services performed immediately in electronic environment or products relating to intangible goods delivered immediately to the BUYER.


7.9. Products related to the services started with the approval of the BUYER before the right of withdrawal expires.


Article 8

Authorized court


Until the value announced by the Ministry of Industry and Trade, Consumer Arbitration Committees and the CONSUMER COURTS in the settlement of the SELLER shall be authorized in the implementation of this contract. If the order is approved electronically, the BUYER shall be deemed to have accepted all the terms of this agreement.